How to cancel Virgin Media broadband?

You can cancel your Virgin Media broadband subscription by calling 150 from a Virgin Media phone, or 0345 454 1111 from any other phone. Or, click here to skip the phone call and stop wasting your time.

🤔 Isn't it strange how you can sign up to new subscriptions online really quickly, but you have to call if you want to cancel? It's almost like they don't want you to cancel...

If you want to cancel your unwanted Virgin Media broadband subscription as easily as you started it, try CancellationPro instead. Don't wait on hold for hours just to have to battle an AI chatbot or argue with a customer retention team. Quit wasting your time and money – let CancellationPro write and send a professional termination letter for you, and just get it done!

  • ✍️ Fill out a short form and we'll write and post your cancellation letter directly to Virgin Media
  • 🚚 Get proof of delivery, so Virgin Media can't ignore your request
  • 🙅 Skip the guilt trips, and don't let them persuade you to stay
  • ⏱️ Save time by avoiding the phone queues and customer service delays
  • 💰 Save money, with no more unwanted monthly charges adding up
Start cancelling now!
A cancelled subscription agreement

How it works

1. Fill out a short form

Provide some quick details about yourself and the Virgin Media broadband service you want to cancel

2. We write and post your letter

CancellationPro sends Virgin Media a professional letter based on your information

3. Your subscription is cancelled

A Royal Mail tracking code proves the company has received your request

Send your cancellation letter to Virgin Media

Your full name is used to sign your letter so Virgin Media knows who you are
Use the address that Virgin Media knows you at. This will also be used as a return address on the cancellation letter. CancellationPro is UK-only for now, but click here to let us know if you'd like us to add your country too!
Included in your letter, and used to send you status updates (such as delivery tracking codes). Never shared anywhere else
Included in your letter. Never shared anywhere else
We charge a one-time fee of £7.99 to cover the costs of writing, printing and posting your cancellation letter